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Is Your Business Ready for AI?

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Here are a few questions, if you answer yes to any of them let's chat.

  • Do you have an AI strategy to address customer experience?
  • Do you need to automate your self-service functionality across all digital channels (SMS, MMS, chat, ect)?
  • Do you have staffing issues that impact your customer experience?
  • Do you want to better understand why your customers are contacting you and turn that information into a way to improve CX?
  • Do you have multiple locations with disparate systems with no unified strategy?
  • Would your Organization benefit from accelerating any of the below processes?
Let's Connect Text or Call

Healthcare

  • Appointment reminders
  • Prescription notifications
  • Payment management
  • Patient surveys

Retail

  • Loyalty programs
  • Abandon cart notifications
  • Delivery confirmation
  • Promotions and coupons

Financial services

  • Member satisfaction survey
  • Transfer notifications
  • User verifications
  • Fraud alert notifications

Utilities

  • Credit analysis
  • Account management
  • Outage communications
  • Collections

Gen Al is needed to respond to today's increasingly competitive environment

Labor cost reductions

By 2026, contact center labor costs are expected to be reduced by $80 billion due to the adoption of Al- powered chatbots and virtual assistants. Are you getting your savings?

Improved cost per customer interaction

The average cost for each live agent customer interaction is $3.50 - $6. Our SmartAgent and SmartOffice offerings are less than 40 cents per interaction. Looking to optimize your ROI?

Productivity and profits

Over the next 10 years, Al could increase productivity by 1.5% per year, increasing S&P 500 profits by 30% or more over the next decade. Ready to improve your earnings per share?

Improved customer experience

Generative Al could reduce average time to handle a customer interaction by 80%- and increase first time resolution by 25%. Ready to improve your CX?

Let's Connect Text or Call

Check this video out to see one example on how Generative & Conversational AI is a game changer.

Propel-U-4-Ward allows you to slow down, by giving you one go-to relationship that can manage all of your Digital Transformation Outcomes!
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